Meeting/Event Information

Join Paul Falcone, former CHRO of Nickelodeon Animation Studios and bestselling author and SHRM columnist, as he discusses one of his 17 books, “101 Tough Conversations to Have with Employees: A Manager’s Guide to Performance, Conduct, and Discipline Challenges,” to address one of the most challenging aspects of frontline operational leadership: effective communication, performance management, and individual and team turnarounds.

Attendees will learn to:

• Provide verbal constructive feedback that comes from observation rather than judgment and that helps even the most entitled workers raise their level of self-awareness and come to terms with their shortcomings.
• Address performance and conduct challenges using the leader-as-coach model, which helps recipients understand and appreciate how your feedback supports their longer-term career success and professional development.
• Create an employment record that will withstand legal scrutiny and help others assume responsibility and maintain accountability for their actions and deliverables.
• Facilitate more open discussions via sample scripts and roleplays that build managers' self-confidence and employment law awareness.  
• Accord workplace due process and consistent, fair treatment to employees, both to maintain your organizational culture and minimize legal liability.

This workshop will make it easier for attendees to confront problems at work head on and in a more strategic, yet compassionate and supportive way. The goal will be to shift responsibility for improvement away from your company and back to the worker—where it rightfully belongs—all the while protecting your organization from the liability inherent in the discipline and termination processes.